Trainings We Offer
Consultancies and Training
A combination of excel and powerpoint covered in online video courses.
This qualification is ideal for people who want to develop essential learning skills and have a good understanding of sales.
We are all busy with tight schedules, changes during last minute, modern communication, and keeping with the pace.
Our course will include training courses and teach the students to handle etiquettes and emphasis on customer service.
During this course you will learn to develop standards of service quality and develop measures to improve service.
New Supervisor skills will help you to develop and improve your skills and make you a good productive supervisor along with being enjoyable.
As there has been a growing concern for a ‘green’ hotel for customers as they witness environmental damage and excessive use of energy, water and goods.
How to use eye contact, smile and a handshake to make a first great impression.
Learning to converse in English in hospitality opens tons of opportunities for you. When you are working in hospitality people expect to be treated with respect.
To raise the awareness of customer service and assist delegates in providing excellence in telephone service.
The course provides communication skills for individuals who wishes to develop a rapport and build their interpersonal skills in the workplace.
It explains in simple and clear budget a housekeeper deals with like reading and analysing of P&L and offering tips and tools on how to save an control departmental costs.
This program allows the staff to confidently ask questions about the guest’s perspective of the hotel.
This program is suitable for housekeeping managers, rooms division managers and all those who are responsible for housekeeping operations.
Housekeeping is one of the largest in the hotel operations. It is important for the housekeepers to keep upto date on all the latest innovations
We help the students get real life and legal work experience opportunities in the bar and restaurant business. We know how perfect the bartender needs to be when is he behind the bar.
Any business which operates needs to understand how to build good customer service in order to provide each customer the best possible experience each time.
The program is designed to develop a team of bulters in order for them establish complete skill set to deliver services to all guests with professionalism and confidence.
This program allows the staff to confidently ask questions about the guest’s perspective of the hotel. The program is conducted by experienced guest assessors and hotel evaluators.