Basic Communication Skills for Hospitality

Basic Communication Skills for Hospitality

The course provides communication skills for individuals who wishes to develop a rapport and build their interpersonal skills in the workplace. The training covers different and effective communication strategies to enhance the understanding and communication with others.

This course is also helpful to those providing a service or selling to others as well as people who are responsible for managing communication across the organization and team.

Objective

This will enable the participants to communicate and improve their verbal and non-verbal communication style and improving interpersonal skills. Communicating effectively will become effortless soon.

The students will learn:
First Impression and building a rapport
Tone of voice and projection
Body Language
Active listening

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