During this course you will learn to develop standards of service quality and develop measures to improve service. A complete evolution has been gone through the quality in organizations.
What to expect?
Professionals with at least 3 years of experience who are working or aspiring to be leaders. This includes mid level managers as well. With the tools provided in the course will be able to have a strategic decision to impact many.
Who should enrol in the course?
Professionals with atleast 3 years of leadership experience, aspiring or working towards leadership. This includes mid or top level management, senior leadership, high potentials, and many more.